Thank you for shopping at LASTEVA. We strive to provide our customers with high-quality products and excellent service. If for any reason you are not completely satisfied with your purchase, we’re here to help.
Eligibility for Refunds
- Items must be returned within 30 days of the purchase date.
- Products must be unused, in the original packaging, and in the same condition you received them.
- Several types of goods are exempt from being returned, including perishable items, intimate or sanitary goods, and gift cards.
Non-Returnable Items:
- Customized or personalized items.
- Items marked as final sale or clearance.
Refund Process
- To initiate a refund, please contact us at contact@lasteva.com with your order number and details about the product you would like to return.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Late or Missing Refunds
- If you haven’t received your refund yet, first check your bank account or credit card company as processing times may vary.
- If you’ve done this and still have not received your refund, please contact us at contact@lasteva.com.
Return Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Depending on your location, the time it may take for your exchanged product to reach you may vary.
Exchanges
If you need to exchange an item, please contact us at contact@lasteva.com. Exchanges are subject to product availability.